We have an update for you about the recent changes that have been happening under our roof.
As many of you, we have also been looking closely and examining the latest developments about the COVID-19, also known as Coronavirus. The wire Doctors guidelines put the health & safety of our valued customers, employees and communities at the top of our priority list, we are doing our best to keep servicing every household in putting safety at maximum awareness, especially during challenging days like these.
We are following public health guidelines and recommendations to ensure we keep safe our valued customers, employees and communities. Due to the situation, The Wire Doctors is making necessary adjustments and changes to our work regulations about safety and health, we have also added a daily in-house routine for our employees:
We are making sure on a daily basis that our technicians are feeling well and comply with safety regulations. Most of our customer service representatives are working from home until further notice in order to keep our community safe. Moreover, we require our employees to wash their hands regularly with soap and warm water for at least 25 seconds and also to acquire a habit of disinfection procedure with sanitizers as much as possible. The Wire Doctors makes sure that each technician has a hand sanitizer, mask, gloves and keep 6 feet distance from each other. In addition technicians are required to wipe all tools and equipment down before and after entering homes and other necessary steps to help prevent the spread of the virus and to keep all of us safe.
We are currently open and work as usual to provide the best service to our valued customers. We feel obligated to keep you updated at all times, so far we have not been informed of any exposure of our staff & employees to Coronavirus.
We are here to answer your questions, if you have any please feel free to call us (800) 373-7005 and we will be glad to serve you.
Thank you and stay safe,
The Wire Doctors team.